Be the pharmacyGPs trust.
Every Pharmacy First consultation ends in a note to the GP. What that note says decides whether they send you the next patient. Torinova writes it up as you have the consultation, on your own letterhead, on Torinova-operated infrastructure, never on third-party AI services.
Book a demoNobody is paid for the note.
What the GP gets today
“Sore throat. Antibiotics given.” No history, no examination findings, no reason. The patient comes back a week later no better, and the GP is starting from nothing: they cannot tell what the throat looked like, or whether anything has changed.
What that costs you
GPs notice which pharmacies send them something they can act on. Some practices already steer patients away from the ones that do not. Referral is a judgement about you, and the letter is the only evidence they have to make it on.
Why it is about to matter more
More clinical work is moving into pharmacy, and the record of it has to move with it. A gap between what happened at the counter and what reaches the surgery is a safety problem before it is an admin one.
GPs want to see your examination findings.
You start the treatment; the GP has to continue it. What they can do about that depends entirely on what your letter tells them: the history you took, what you found when you looked, and what you supplied. Torinova drafts it from the consultation you just had, along with the note and the patient’s own copy.
Change anything above. The letter is written from these fields, not from a script.
5 August 2026
Dear Dr [Name],
Re: [Patient name], DOB [00/00/0000], NHS no. [000 000 0000]
Your patient attended today under the Pharmacy First service for sore throat.
Sore throat for four days. No difficulty swallowing reported. No rash. No known drug allergies.
Tonsils red and inflamed with white patches. Cervical lymph nodes tender. Temperature 38.1 °C. Pulse 88. Blood pressure 124/76.
phenoxymethylpenicillin 250 mg, four times daily, 5 days
Advised to contact the practice if symptoms have not settled within five days, or sooner if they worsen.
Yours sincerely,
[Pharmacist name]
Pharmacist Independent Prescriber
Entered by the pharmacist. Torinova formats it; it does not choose it.
Drag across any line to highlight it, the way you would mark what the GP has to action. Drag over a highlight again to take it off.
Illustrative output. Every document is produced as a draft and requires clinician review before it is used. Torinova marks the text; it does not assign clinical codes.
Built first for ADHD titration clinics.
The same engine runs a pharmacy edition, built first for ADHD titration clinics. It writes the note, then fills two approved letters, one for the GP and one for the patient, slot by slot, from fixed templates.
The medication is taken from the confirmed form, not the transcript.
Highlighted where the GP needs to act.
Drug, dose, frequency, the duration of each step and the total, marked in the letter, exactly as you entered them. A GP opening it can see what to action without reading for it, which is the difference between a letter that gets dealt with and one that waits.
Torinova marks the text. It does not assign clinical codes.
The patient was initiated on: medicine 30 mg once daily for 14 days, increasing to 50 mg once daily for a further 14 days. A total of 28 days of treatment was provided.
Your letterhead, not ours.
Letters come out on your own header, in your own layout and field order. Torinova fills the document you already send; it does not redesign it, and populating it does not break the formatting.
Pharmacies run their own systems, so nothing here depends on an NHS practice EMR.
Every one of these ends in a note to the GP.
As pharmacists take on more prescribing, more consultations start in the pharmacy rather than the surgery. The clinical work moved. The paperwork came with it.
Consultations across the seven clinical pathways, including where a prescription medicine is supplied.
Initiating or renewing supply, so the medication history on the GP record stays accurate.
Clinic readings and 24-hour monitoring results, sent back for the GP to review.
Structured follow-ups after a patient starts a new long-term medicine.
Reconciling the changes made to a patient’s prescriptions after a hospital discharge.
Seasonal flu, COVID-19, shingles and pneumococcal, recorded on the immunisation record.
Emergency supply of a patient’s regular medication, out of stock or out of hours.
Progress notes, and any replacement therapy or prescription aid supplied.
See it run in your own pharmacy.
A 30-minute walkthrough on your premises, on your own terms.
Book a demo